Support
Knowledge Base
Our Knowledge Base provides answers to common questions about Tentacle Sync devices, software, timecode and our shop. It also includes detailed guides for workflows with third-party products, helping you find solutions and optimize your setup.
Downloads
Our download section has everything you need for your Tentacle Sync products in one place. Whether it’s detailed manuals, quick start guides, the latest firmware updates or essential software, you’ll find it all easily accessible for a smooth workflow.
Warranty
We stand by our devices with a 2-year limited warranty. Each product is carefully assembled and tested in our German workshop to ensure reliability. If any issues arise, our dedicated support team is here to help and will work to find the best solution. Read the full warranty details here.
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